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May 15, 2015 11:52:04 AM
2 people recommended this |
In reply to Rachel, Nashua
Thank you for coming to TD Helps with your question, Rachel.
Although, we are unable to provide an ATM PIN via emails or chats for security reason, we're happy to offer other options that you may retrieve your ATM PIN without calling in.
If you're currently enrolled for Online Banking, we can mail you a PIN Reminder to your address on file per your request. To send a Secure Message, you must first log in to your TD Bank Online Banking profile from here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center." Once the message is received and processed, please allow 7-10 business days to receive the PIN Reminder in the mail.
If you are not currently enrolled for Online Banking and wish to enroll for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card number, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will need to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
By any chance, if you're near a TD Bank Store location, please feel free to stop by, during lobby hours with your valid photo ID. Our Store Representatives will be glad to assist you with your ATM PIN upon proper verification. To find out the nearest TD Store locations and hours near you, please visit, http://bit.ly/TDStores.
We hope the information provided helps. Let us know if you have any further questions. Have a great one, Rachel!
LiShu R, Mount Laurel
May 15, 2015 11:52:59 AM