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December 8, 2014 11:49:51 AM
In reply to Stephen, Brooklyn
Welcome to TD Helps and thank you for sending us your question, Stephen. We'd be happy to provide you options so you may retrieve your online banking user name.
The best way to obtain your User Name is by contacting us 24/7 at 888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in retrieving your Online Banking User Name. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, Option 2.
If you are referring to your User Name for tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
You could also visit your local TD Bank Store during normal lobby hours, where a Representative will be able to help you. To find out TD store locations near you, please visit, http://bit.ly/TDStores. Please be informed that for the security of your account information, we do not provide your User Name information via our website.
Thanks again for writing to TD Helps, Stephen. Let us know if you have any other questions and have a wonderful day.
LiShu R, Mount Laurel
December 8, 2014 11:50:43 AM