Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I need to find proof that i wrote a check for a security deposit back in 2007. Please Help !
Bette, Hillsborough, NJ
October 21, 2014 11:08:16 AM
In reply to Bette, Hillsborough, NJ
Thank you for joining us on TD Helps, Bette. We'd be happy to help with your inquiry.
You are able to request statements and account information for your account that have been issued during the past seven years. You may submit a request for the check you've written in a variety of ways. First, you may contact us 24/7 at 888-751-9000. When you speak with our Customer Service Representatives, they will be able to place a request for the check image you need after account verification. The image will be sent via standard mail, and it may take up to 7-10 business days to receive the copy.
You may also request these images via secure message if you are enrolled in Online Banking or BusinessDirect. To send a secure message, you must first log in to your online account. Once you're logged in, please select the "Customer Service" tab and then "Send a secure message." In your message be sure to specify the amount of the check as well as the number and approximate date it was written, and any other information you may have to help us locate it. Your secure message request will also be sent via standard mail and take up to 7-10 business days.
As always, you may visit a TD Store during lobby hours to request a check copy. For TD Store hours and locations near you please visit http://bit.ly/TDStores.
Keep in mind that there may be fees applied for these services. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
We hope this helps, Bette and have a good day.
Colleen B, Mount Laurel
October 21, 2014 03:43:51 PM