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Is there anyway I can access my money on payday at 12am instead of 5am? I'm usually on my way to work before than and can not access my money because it isn't available until 5am.
August 10, 2016 06:41:13 AM
In reply to Tay, Camden
Welcome to the TD Helps Community, Tay.
Please understand we'd like to assist you directly; however, we do not have access to your information as this is considered an unsecured forum.
We want you to know that the funds for direct deposits are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete. We invite you to look at our Personal Deposit Account Agreement here: https://go.td.com/1kb17UQ. On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you have further questions about your direct deposit, you're welcome to give a Customer Service Representative a call at 888-751-9000. After account verification, our Banking Specialist can contact our ACH Department for more information on your direct deposit. Please keep in mind, our ACH Department is open Monday through Friday between 8:30 AM and 5:00 PM. Or if you'd like, feel free to visit at any nearby TD Bank Store to have one of our Representatives look into it for you. Please see: http://go.td.com/1f9DSJR to find your nearest location.
Thanks for writing in and please take care, Tay.
Alara B, Mount Laurel
August 10, 2016 06:41:29 AM