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my cell phone has to be returned because the screen is black. i am unable to log out of the mobile app before sending the phone back. I changed my password on the desktop to the TDbank site. Will this protect me?
August 22, 2017 11:44:44 AM
In reply to zach, patchogue
Thank you for joining us here at TD Helps, Zach. You came to the right place for information.
In the event your online banking session is inactive for an extended period of time, a pop-up window will prompt you to confirm that you would like to continue your online banking session. To continue using online banking, please click the "Yes" button within 60 seconds to prevent your session from ending. If this pop-up window is missed, you will be automatically logged-out and required to input the password again.
Changing your password on the full site will result in the new password being required to gain access to the mobile site.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
Natasha T, Mount Laurel
August 22, 2017 11:45:26 AM