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Anonymous, New York
November 30, 2014 12:26:07 PM
In reply to Anonymous, New York
Thanks for connecting with us here on TD Helps today.
Safeguarding your personal information when interacting with us via the Internet is extremely important and we take many steps to ensure your information remains private and secure. We only allow access to your account after you have established a secure connection using Secure Socket Layer (SSL) encryption.
We also employ a layered security approach to help protect your accounts and your identity. When you set up your account, you will be asked to provide personal security questions and answers to help authenticate your user name and password. In addition, our security system will recognize your user patterns (when and how you access the online banking site) and use this information to verify your identity. Also, if you sign on to TD Bank Online Banking from a device that we do not recognize we will ask you to answer a Security Question for which only you know the answer. Lastly, we may also ask you one of your Security Questions periodically as yet an additional layer of security.
We recommend you check out this link: http://bit.ly/19nPcn5 for more information regarding all of our security features when it comes to our Online Banking site. If you have any other questions regarding the safety of your TD Bank online account, feel free to call us 24/7 at (800) 493-7562 to speak directly with a Tech Support Specialist.
Thanks again for reaching out and have a great day!
LiShu R, Mount Laurel
November 30, 2014 12:27:06 PM