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It looks like there is a large pending transation that I do not recognize and it says pending review.
April 28, 2015 08:44:43 AM
In reply to Lisa, Washingtonville
Thank you for bringing your question to TD Help today, Lisa.
If you have recently made a check deposit into your TD deposit account, you may wish to review the funds availability information provided below:
While most checks deposited prior to 8:00 pm are available the next banking day, there are some circumstances when they may be held up to 7 business days. For example, if you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for up to 7 business days for verification purposes. In this instance, you might see funds listed on your account as Pending Review, which will become available for withdrawal once they are verified.
There are also other instances in which checks may be held for extra time. For more information on funds availability and deposits that may be applied for additional verification, please see our Personal Deposit Account Agreement at http://bit.ly/1kb17UQ. On pages 38-41, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please note that we would like to assist you directly with your account; unfortunately, we do not have access to your account information since this is considered an unsecured forum. If the above response does not address your concern, or you need to have us review your account transaction with you, we encourage you to call our 24/7 Customer Service line at 888-751-9000 and upon account verification, a Customer Service Representative will be able to determine the exact cause of this pending review. Or, please feel free to visit any local TD Bank Store, during lobby hours for assistance, our locations near you can be found here: http://bit.ly/TDStores
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, Mount Laurel
April 28, 2015 08:45:50 AM