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January 23, 2015 10:53:22 AM
In reply to Jojo, Philadelphia
Good morning, Jojo. We are sorry you're having difficulties with your card and we are more than happy to guide you in the right direction to get this resolved.
It sounds like you are having trouble with your TD Gift Card. To best assist you, we ask that you connect with our 24/7 Gift Card Specialists at 1-888-294-2249 for further assistance. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Once your gift card is registered, you should be able to shop online or anywhere Visa is accepted. Feel free to click here: http://bit.ly/1cIdAj6 to read our Frequently Asked Questions.
If you have a TD Visa Credit Card and are unable to make purchases by using it, we do recommend contacting TD Card Services directly to ensure that your card is set up correctly. They're available 24/7 at 888-561-8861, and a quick call to one of our Card Specialists can confirm this for you.
If the card you have is a TD ATM or debit card, please feel free to contact us 24/7 at 888-751-9000 or stop by any of the TD Store locations in your area. To find out TD Store locations near you, please visit: http://bit.ly/TDStores.
If you are referring to your TD Go Card, please take a look here: http://bit.ly/1d2j6OJ for all the information you may like to know. Any additional questions about TD Go Cards can also be answered by calling TD Go Card Customer Service 24/7 at 855-219-8050.
Let us know if you have any other banking questions. Have a wonderful weekend!
LiShu R, Mount Laurel
January 23, 2015 10:54:45 AM