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it won't let me enroll in person to person payment
October 11, 2014 06:16:39 PM
In reply to hillary, wilmington
Thanks for connecting with us here on TD Helps, Hillary. We are sorry you are having difficulties using our person to person feature and we are happy to provide any guidance that we can.
Once you have logged into your Online Banking, select the “Person-to-Person” tab to enroll for this specific feature (The “Person-to-Person” tab should show at the top of your page after logging into your TD Bank Online Banking. As long as you have a US address on file, you should be able to send funds using this option to another US account). You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and the email address we have on file for you. Next, we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete, you’ll be ready to send the payment which the other person will receive in one business day or three business days as per your selection.
This feature does come with limits on the amount you can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg 3. section1.16). To locate your current individual limits please follow these steps:
· Log into your online banking
· Click on the Person-to-Person Payments tab.
· Select the account in which you are sending the funds from
· Type in the person’s name, email or mobile number you are sending the funds to
· Type in the amount you’re trying to send
· Select the send date
· Click continue
· Complete the pop-up to add a new contact
· Click save
· Click on the info button (question mark) next to the amount box
Please see the following link for all applicable fees included in our fee schedule: http://bit.ly/1cTejgt.
If you are still experiencing any difficulties, our Digital Banking Specialists are standing by 24/7 and will be happy to help! They can be reached by dialing 800-493-7562.
We hope the information provided help, Hillary. Let us know if you have any further questions.
Justin B, Mount Laurel
October 11, 2014 06:17:50 PM