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Heyy TB bank, I recently opened an account and when I was in the stage of online banking and told me that I already have one but I’ve never had this bank before so I would like to know why it did not allow me to make one. Also how can you guys help me ,, thank you
David, Bronx, New York
November 17, 2017 08:49:16 AM
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In reply to David, Bronx, New York
Good morning, David, and welcome to TD Helps.
We'd first like to take a moment to welcome you to the TD family, and apologize that you're having so much trouble enrolling in Online Banking. We'll be more than happy to point you in the right direction.
Please know that while we would like to assist you directly via TD Helps, unfortunately, this is not considered a secure forum of contact. Because of this, we are unable to access your account or personal information, and so that we may better assist you, you're welcome to connect with us directly.
Our Tech Support Team is available to help 24 hours a day, 7 days a week, and Specialists can be reached by simply dialing 800-493-7562. If you'd prefer, you're also welcome to visit a TD Store location to speak with a Customer Service Representative, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again that we're unable to further assist you, David, but we look forward to hearing from you soon, and we hope you have a great weekend.
Brittany M, Mount Laurel
November 17, 2017 08:49:30 AM