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Hi, I have an account in TD bank. Before leaving from USA, I tried to close my account but when went to the bank they couldn't close due to pending transaction. Then I left. So 13 days passed. Now I am out of USA and I want to buy an flight ticket on the Internet. I have enough balance to buy the ticket but I cannot use my own debit card. Every time it says that you should call your bank. When I check my online banking my debit card isn't seen on the web site. Did they suspend my debit card? If they did why? I didn't tell them suspending of my debit card. As a result, I cannot use my money in my account.
September 29, 2015 03:51:56 PM
1 person recommended this |
In reply to Dogukan, Queensbury
We're sorry to hear that you're having trouble with your debit card. We're happy to point you in the right direction.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. However, we are more than happy to guide you in the right direction.
If you are enrolled for online banking, you may send a secure message usingwww.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logonhttp://bit.ly/1rvBmq8 and send a secure message.
You may also contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 1-011.
Thanks for the question, Dogukan. Let us know if there's anything else we can do for you.
Customer Service Team, Mount Laurel
September 29, 2015 03:52:46 PM
1 person recommended this