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I just closed my account by calling customer service, but after that, I find I am still able to login to my account. Why is that? Is that mean my account was not closed?
Thanks and have a good day.
Xiaotian, Newark, DE
June 5, 2017 02:44:08 PM
In reply to Xiaotian, Newark, DE
Hi Xiaotian. Thanks for writing in!
If you've closed your account, you may still be able to log into online banking, though that account may not be viewable to you any longer.
For confirmation that your account has been fully closed out, we recommend that you give us a call 24/7 at 888-751-9000. You can also stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc. We'd be happy to confirm this for you.
We look forward to hearing from you soon. Have a great day, Xiaotian!
Customer Service Team, Mount Laurel
June 5, 2017 02:44:43 PM
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