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Today at around 8:30PM I was locked out of my Bank Account for answering a security-question, which I am sure was correct, wrong. The page informed me to call you at the designated phone-number, but my cell-phone has no signal where I life, and when I'm not at home I'm at school. Is there any other way to unlock my account?
Jordan, John's Island
October 1, 2015 10:07:24 PM
1 person recommended this |
In reply to Jordan, John's Island
Welcome to TD Helps, Jordan, and thanks for submitting your question tonight. We're sorry that you're having trouble logging on.
As you've mentioned that your online account has become locked, please note that in order to assist you we'll need to speak with you by phone or at a TD Bank Store. We understand that you may not have access to a phone at this time; when you're able to call us, please call a TD Bank Banking Specialist directly 24/7 at 888-751-9000. Once one of our Banking Specialists verifies your account information, we'll be glad to unlock your account for you. Feel free to also visit any TD Bank Store during lobby hours for assistance. For hours and locations please visit http://bit.ly/TDStores.
Thanks again for joining us on TD Helps tonight, and have a nice evening, Jordan!
Justin B, Mount Laurel
October 1, 2015 10:08:12 PM
1 person recommended this