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although I went through the change password 3 times all successful but still cannot access. Where do I go from here? Tried tech supp but could not get a real person!
February 6, 2015 12:08:30 PM
In reply to Martha, Keene
Great to hear from a long-time customer, Martha! Sorry to hear you've encountered some difficulties online but it will be our pleasure to help you get your account back up and running.
Since your password for your TD Bank Online Banking account isn't working right now even though you reset it, it sounds like your account may have become locked. This occurs after three login attempts, for your account security. To review and fix your online account, please contact a Banking Specialist directly at 888-751-9000, 24 hours a day, 7 days a week, who will be more than happy to assist you. When calling, simply press '0' to speak with one of us!
Another option you have is to stop in at your local TD Bank Store during lobby hours, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
We look forward to speaking with you soon, Martha and hope this helps! Enjoy your weekend.
Kristen P, Mount Laurel
February 6, 2015 12:09:40 PM