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I've never received my PIN number in the mail. Received the debit visa card weeks ago. How do I get my PIN?
Anita, Castle Pines
January 19, 2018 12:11:51 PM
In reply to Anita, Castle Pines
Good afternoon, Anita, and welcome to TD Helps.
We apologize that you haven't yet received your PIN for your new TD Bank Debit Card, and we'll be more than happy to help.
Here at TD Bank, generally speaking, when you receive a new debit card in the mail, you should also receive instructions on how to active your card. Just in case you may not have received these instructions, to active your card, we ask that you call 888-553-4122, 24 hours a day, 7 days a week. After doing so, you will be asked to enter in your full card number, followed by the last four digits of your Social Security Number, and then your desired PIN.
If you have any trouble using the number above, you're more than welcome to visit a TD Store location, and one of our Customer Service Representatives will be happy to assist you. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this helps, Anita, and please let us know if you have any additional questions or concerns.
Take care, and have an amazing weekend!
Brittany M, Mount Laurel
January 19, 2018 12:12:38 PM