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I was approved for financing at James Allen that goes through TD Bank. I was supposed to receive a card in the mail; however, I have not received it. I have called twice to have it resent and still have received nothing. I also went to my post office to see if they had the mail but they did not. Are you able to assist?
John, West Chester
August 3, 2017 12:45:34 PM
Borrowing & Managing Your Credit
In reply to John, West Chester
Welcome to TD Helps, John.
We apologize for the delay with your credit card. We will be sure to provide helpful information.
Please know that the credit card you've mentioned is offered via TD Retail Card Services, a division of TD Bank. We apologize as we do not service this specific retail card.
Please contact a TD Retail Card Services Specialist directly at 800-252-2551. They will be more than glad to assist you with your account and credit card, and are available 9:00 am through 9:00 pm EST Monday through Friday, and Saturday 9:00 am to 5:00 pm.
We hope you enjoy the rest of your week, John.
Alara B, Mount Laurel
August 3, 2017 12:45:53 PM