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August 26, 2016 09:35:19 AM
In reply to Anthonina, Brick,
Sorry to hear that you were having trouble with online banking password, Anthonina.
If you still need assistance with your password, please reach back to us at 888-751-9000. Our dedicated Banking Specialists are available 24/7 and they will be more than happy to assist you upon verification. If you need to reset the password for your BusinessDirect account, please contact our Small Business Team directly at 800-493-7562, option 2, who are also available 24/7. Upon account verification, they'll be able to reset your password in no time! If you wish to visit us in person, please stop by and see us at any of your local TD Bank Store, during lobby hours with your valid photo ID. For a list of the Store locations, hours and telephone numbers, please visit here: http://go.td.com/1f9DSJR.
When creating your new password, here a few tips we can share with you:
Use a combination of numbers, letters and special characters, but no spaces
Your password should be unique. Memorize it and do not disclose it to anyone else
Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
We hope this helps, Anthonina. Enjoy your weekend!
LiShu R, Mount Laurel
August 26, 2016 09:35:51 AM