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Hey there. I already have a Visa Debit Chip card and I just received a new one in the mail with a different card number. I called and activated it but is this normal? The new card expires before my old one!
September 9, 2016 07:38:23 AM
In reply to Natalie, Hagerstown
Thanks for your question, Natalie. We'd be glad to discuss.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
September 9, 2016 07:38:32 AM