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November 25, 2014 01:46:49 PM
In reply to wes, brooklyn
Thanks for coming to TD Helps, Wes. We would be more than happy to help guide you through this!
There are a few options available for you to check your account balance. Your first option is to enroll for Online Banking by using the Self-Service feature. To start the enrollment process, you will need your TD Bank ATM/Visa Debit Card, your account number, email address and your Social Security number and click here: http://bit.ly/1lU2qfY, which will take you to the "Online Banking Sign Up" Page. Please select Personal from the drop down box and select "Submit." First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
You may also check your balance and so much more by having access to our TD Bank Mobile App after you have enrolled with TD Bank Online Banking. Feel free to visit http://bit.ly/1hOPk1H for more information and to send yourself the quick link to download the TD Bank Mobile App.
If you do not have an ATM/Visa Debit card, or if you run into any problems, please reach out to our dedicated Specialists directly at 888-751-9000. They are available 24/7 and are happy to assist you after account authentication. You may also visit us, during lobby hours, at any TD Bank Store location for further assistance. For a list of hours and locations, please take a look here: http://bit.ly/TDStores.
Another option to check your balance is to contact our automated system, also known as the Interactive Voice Response (IVR), by dialing 1-800-YES-2000 (1-800-937-2000). You will need your account number or TD Debit Card, once you verify your account thru the IVR system, you will be able to retrieve account information. Please note, if this is the first time you are using this feature, your PIN will be the last four digits of your Social Security number. You could also call us at 1-888-751-9000 to speak with a live Banking Specialist who is available 24/7 for your convenience!
If you have a TD ATM/Visa Debit Card, you could stop by any ATM to check your balance. Please note, if you visit a non-TD Bank ATM, there may be fees applied, for more information, take a look here: http://bit.ly/1cTejgt.
We hope this helps, Wes. Have a great one and let us know if you have any other questions.
Yen D, Mount Laurel
November 25, 2014 01:48:07 PM