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yvonne lynn, Hertfordshire, United Kingdom
November 19, 2014 05:21:55 PM
In reply to yvonne lynn, Hertfordshire, United Kingdom
Thanks for visiting us at TD Helps today, Yvonne. We'd hate to see you go but we understand the importance of being able to access your account and we would be happy to help.
Although a TD Debit Card and Social Security number is needed to enroll for Online Banking via our self–service feature, there are other options available to you. You may reach us from outside the United States at 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 for further assistance with Online Banking or questions regarding your TD Account. Our Specialists are available 24/7 and after account verification, they would be more than happy to help get you set up. You may also request a debit card at this time so you may withdrawal funds from your account.
Alternatively, if your account has remaining funds, an easy way to close the account is via mailed written request. You may request to close your account and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
P.O. Box 1377
Lewiston, Maine 04243-1377
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. Once the account balance is zero, you can contact a friendly Customer Service Representative to request that the account be closed.
If you decide to request a debit card, we suggest using a local ATM to withdraw funds from your account. If your account is a checking with a Visa debit card, you can also opt to visit a bank in your area to request a cash advance of your funds. Please note that daily limits on personal debit cards are $762.00 for ATM withdrawals, and $5,000.00 for Cash Advances.
Once the funds have been removed, please contact a Specialist 24/7 from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Or, if it's easier, you can also send a Representative your request to close your account via Online Banking. Please log in to your account here: http://bit.ly/1eaISlq and once logged in, visit the Customer Service tab. The "Send a Message" link will be available there for you to make your request. Should you require any increase for your debit card limits, this may also be done via this messaging system.
We hope this helps, Yvonne. Let us know if you have any other questions. Enjoy your day!
Luis C, Mount Laurel
November 19, 2014 05:22:43 PM