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card,but I will windy receive it for 10days.he said I have to call every company and service that uses ACH to have my bills paid through you. Is this correct. Barclays agent told me I have to contact every service and store that has my VISA number, this after an attempted purchase online which I tried to do with my LLBean VISA card. They will not have a new number and card for up to ten days. Is it true that I have to contact everyone who pays my bills using ACH through TD?
May 6, 2017 02:19:17 PM
In reply to Patti, Lumberton
Thanks for contacting TD Helps today, Patti. We'll be happy to help.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped, Patti. Please enjoy the rest of your day, and have a great weekend.
Customer Service Team, Mount Laurel
May 6, 2017 02:19:38 PM