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I NEEDD A LEAN RELEASE FOR A 20015 DODGE VIN xxxxxxxxxxxxxxxxx JOSEPH xxxxxxxxxxxx LOST ALL DOCUMENTS IN FLOOD , NOT THE CAR.
JOSEPH, SCHOHARIE, NY 12157
May 19, 2015 07:57:45 AM
In reply to JOSEPH, SCHOHARIE, NY 12157
Thanks for reaching out to us on TD Helps, Joseph. We're sorry to hear your situation and would be happy to point you in the right direction for further assistance regarding lien release.
If your Auto Loan was financed with TD Bank and it has already been paid off, you may obtain a copy of this documentation by fax. Please fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number • The account number, if it is available • The year, make, model and VIN, and the date it was paid off, if available • Your request for a Release of Lien • Your signature
Please also include your best contact number and your return fax number, so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
If you don't have access to a fax machine, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you. Additionally, you may visit us during normal lobby hours to submit this request in person at your local TD Bank Store location. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically a 7-10 day turnaround.
Lastly, if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
Let us know if you have any other questions. We hope you have a great day, Joseph!
LiShu R, Mount Laurel
May 19, 2015 07:59:03 AM