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I need to get a copy of my lean release on my car loan but I think I owe you some money yet, What should I do?
Edwin, Hudson Fl
October 23, 2015 09:15:13 AM
In reply to Edwin, Hudson Fl
Thanks for visiting TD Helps this morning, Edwin.
To determine if money is still owed on the loan you're welcome to contact our Financial Solutions Group 24/7 at 800-927-5020.
To request a lien release you may do so via fax. You can fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number
• The account number, if it is available
• The year, make, model and VIN, and the date it was paid off, if available
• Your request for a Release of Lien
• Your signature
We also recommend including your contact telephone number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that you'll typically receive your documents within 3-5 business days.
Please note that if you are a third party requesting this copy on behalf of our Customer, their signed authorization agreeing to release this information to you will also be needed. Kindly include this document with your fax.
If you prefer, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at the telephone number listed above, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically 5-7 business days.
Please note that if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
We hope this helps, Edwin and have a nice weekend.
Colleen B, Mount Laurel
October 23, 2015 09:15:52 AM