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my auto loan is paid in full and I need to receive a release. what is the process?
Valerie, New London
April 2, 2015 05:47:00 PM
In reply to Valerie, New London
Welcome to TD Helps, Valerie. We'd be happy to point you in the right direction.
First, if you'd like, you're able to obtain a copy of this documentation by fax. You can fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number
• The account number, if it is available
• The year, make, model and VIN, and the date it was paid off, if available
• Your request for a Release of Lien
• Your signature
We also recommend including your best contact number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
If you prefer, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically a 5-7 day turnaround.
Please note that if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
We hope this helps, Valerie and have a great day.
Megan K, Mount Laurel
April 2, 2015 05:47:42 PM
In reply to Megan, Mount Laurel
I am confused because I looked up my car to see if the titled was clear and it came up with this bank. I thought I had paid off through Chrysler Financial a number of years ago.
December 2, 2015 03:07:18 PM
In reply to Donna, Selden
Thanks for joining the conversation, Donna! We'll be glad to clear up any confusion you may have about your lien release.
Based on your question, it sounds like your auto loan was held with TD Auto Finance. If this is so, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 AM to 10:00 PM and Saturday, 8:00 AM to 7:00 PM at 800-556-8172 to help you.
We hope this information is helpful and enjoy the rest of your afternoon, Donna! Take care.
Katherine G, Mount Laurel
December 2, 2015 03:08:45 PM