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Th Life Lock message read: Alert Date - May 8, 2015, Alert Type: Credit Check; Data Source - TD Bank N.A.;
Category - Installment Inquiry; Name - match; SSN - match; Date of Birth - match. My concern has to do with "installment inquiry." I pay all bills monthly.
July 6, 2015 07:05:34 PM
In reply to Martha, Lexington
We understand your concern, Martha and we'd be glad to point you in the right direction.
If you've recently applied or currently have a lending product with TD such as a credit card or a loan, we recommend reaching out to us directly for assistance. You are able to contact our Credit Card Specialists 24/7 dialing 888-561-8861. Similarly, you are able to call our Financial Solutions Group in regards to loans directly 24/7 by dialing 800-937-5020. Once speaking with you directly, we'd be glad to help determine the cause of the notice you received.
Please know that we'd like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your accounts/personal information.
We hope to hear from you soon, Martha and have a good day.
Megan K, Mount Laurel
July 6, 2015 07:11:44 PM