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December 1, 2014 12:22:21 PM
In reply to J, G
Thanks for joining us on TD Helps! We'll be happy to provide some information about your TD Bank Visa Debit card.
You'll be glad to know that TD Bank VISA Debit cards can be used anywhere the VISA or NYCE networks are accepted, including purchases made online and at locations worldwide.
Feel free to take a look here: http://bit.ly/1kb17UQ. On pages 43-44, you'll be able to find more information about the types of transactions you'll be able to use your card for, as well as the limits which apply per day.
If you are expecting to spend more than what is permitted on your daily limit, we can offer a couple of options to request an increase. Please note, in order to have your debit card limit increased you must have a deposit account older than 90 days that is in Normal status. You also must have a sufficient balance to cover the requested amount.
You can call us directly 24/7 at 888-751-9000 for assistance with a limit increase. After account verification, one of our Customer Service Representatives would be happy to assist you with this request.
If it's easier for you, another option you have is sending a Secured Message through online banking. If you're already enrolled, you may send us a secure message to request an increase by clicking here: http://bit.ly/1eaISlq. After you log in, please find the Customer Service tab and use the Send a Message link found there, and include your debit card number and amount you're requesting for the fastest service.
Additionally, a third option is to send a fax to our Fulfillment Team at 856-533-1138 with the following information:
• Subject: Limit Increase
• Account Number
• Debit/ATM Card Number
• Your Name
• Your Telephone Number
• Amount of increase
• Indicate- Visa, POS, or ATM
• Your signature
Please note: fax requests are generally completed within 2 hours.
Please keep in mind that limit increases are only valid for one calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00 pm, the increase will remain in effect for one additional calendar day.
Also, did you know that as a TD Bank Visa Debit cardholder, you can take advantage of hundreds of special discounts when shopping online or in stores? Please visit www.tdbank.com/shoponline to see what savings are available! We encourage you to check back often, as these offers are updated a few times a year.
We hope this has been helpful! Please let us know about other questions you have and take care.
Kristen P, Mount Laurel
December 1, 2014 12:26:13 PM