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I have used my card (debit ) on everything else and it has been accepted i have money in my account there is no reason to
decline it .
September 22, 2015 09:03:03 AM
1 person recommended this |
In reply to Elizabeth, Denbighshire
Welcome to TD Helps, Elizabeth. We're sorry you are having difficulties with your debit card, and will be glad to point you in the right direction today.
As this is pertaining to your specific account, we would need to review this further with you. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. Also, you may visit any TD Bank Store to have your account and debit card reviewed in person, during normal lobby hours. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, you may also send us a Secure Message if you are enrolled for Online Banking. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks for stopping by, and we hope you have a great week Elizabeth.
Alara B, Mount Laurel
September 22, 2015 09:04:19 AM
1 person recommended this