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Hello, I'm an international student and I miss-typed my password. However, it's requesting me to fill in my SSN, which never gave because I was an international student. So I can't unlock my bank account. However, since I'm am currently in Europe for a couple of months, it would be very very expensive to make a phone call. Is it possible to reset my password by email? Thanks already, the best
October 19, 2016 07:10:14 AM
1 person recommended this |
In reply to Lynn, Boston/Utrecht
Welcome to TD Helps, Lynn. We're sorry to hear that you are locked out of online banking. We are glad to help.
If your Online Banking access is currently locked due to answering the security questions incorrectly, we ask you please contact one of our dedicated Banking Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: https://go.td.com/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, option 2 for immediate assistance.
You also have the option to stop by any TD Bank Store, during lobby hours if you prefer. Click here: http://go.td.com/1f9DSJR. to find a TD Bank location and hours near you.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Thanks for stopping by and please take care.
Alara B, Mount Laurel
October 19, 2016 07:11:58 AM