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i cant access my loan account, when i log in to my account i only see my checking account
December 14, 2017 06:48:22 AM
In reply to sh, airmont
Thanks for stopping by TD Helps today!
Since you already have an online banking account, we'd like to let you know that adding another account online is simple and easy!
Typically once you open a new account, it should show up on your online banking profile within 2-3 business days.
If this time frame has passed, you have the option of contacting us directly to have your loan account added. Our Banking Specialists are available 24/7 at 888-751-9000, and will be glad to assist you. You may send us a secured message to request to have your loan account added. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you prefer to speak with a Representative in person, you always have the option of visiting your local TD Bank Store to have your loan account added. To take a look at TD Stores near you please visit http://go.td.com/1f9DSJR.
It was a pleasure to assist you, Sh.
Alara B, Mount Laurel
December 14, 2017 06:48:42 AM