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October 22, 2015 01:30:40 PM
In reply to hany, jersey
Thanks for joining us at TD Helps, Hany.
To check on the status of documents you've faxed for your HELOC or to check the status of your HELOC, we invite you to connect with our Specialists 24/7 at 800-937-5020. Once connected, our Specialists would be happy to help.
If you prefer, you may also visit us during lobby hours at any TD Store near you. For Store hours, please visit: http://bit.ly/TDStores.
Additionally, within the first 10 business days after you have applied, we will send you a letter via standard mail with your loan application decision enclosed.
We also hope you'd understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
Have a great day and let us know if you need anything else.
Yen D, Mount Laurel
October 22, 2015 01:32:11 PM