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What should I do to recover my account hold?
Hello, I tried to send money to my friend's account today, but your bank said they hold temporarily my account.
January 17, 2018 09:12:33 AM
In reply to Sohyun, Dover
Welcome to TD Helps, Sohyun. We apologize for any trouble you've encountered with getting in touch with us.
Based on your question, we believe that you've set up a send money transfer, and a block has been placed on your profile. So that we may remove this block, we kindly ask that you contact our Tech Support team directly at 800-493-7562. Our Representatives are available to assist 24 hours a day, 7 days a week.
If you'd prefer, you may also visit your local TD Bank Store, and we invite you to click here: http://bit.ly/TDStores to view our Store locations and hours.
Please know that we would like to assist you directly; however, as TD Helps is not considered a secured forum, we do not have access to your account or personal information.
We hope to hear from you soon, Sohyun, take care.
Natasha M, Mt. Laurel
January 17, 2018 09:19:47 AM