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Is there any way to get back into my account without calling or going in branch like over email or something?
May 10, 2015 07:06:42 PM
In reply to Erin, Bedford
Hey Erin, we are sorry to hear about your online banking difficulties and would be glad to help.
Because your account is already locked, you will not be able to reset it online. Fortunately, our Banking Specialists are available 24/7 at 888-751-9000 (800-493-7562, option 2 for BuisnessDirect) to assist you. Upon proper account verification, they will be able to help you gain your online access back immediately.
If you've locked yourself out of your online access for your TD Bank Credit Card, please reach out to TD Card Services 24/7 at 888-561-8861. If this is regarding a TD Go Card, please call 24/7 at 855-219-8050.
If you are locked out of MyDocuments, please contact our Financial Solutions Group Specialists 24/7 by dialing 800-937-5020 for assistance.
For assistance with any other TD sites, please call 24/7 at 888-751-9000.
You're also welcome to stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations please check out: http://bit.ly/TDStores.
We hope this helps. Have a good one.
Cameron P, Mount Laurel
May 10, 2015 07:07:33 PM