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October 26, 2014 07:26:06 PM
In reply to Warren, Paterson
Welcome to TD Helps, Warren and thanks for submitting your question today. We're sorry that you're having trouble while on vacation, but would be glad to get you going in the right direction.
As you've mentioned that your online account has become locked, please note that in order to assist you we'll need to speak with you by phone or at a TD Bank Store. We understand that you may not have access to a phone at this time; when you're able to call us, please call a TD Bank Digital Specialist directly 24/7 at 800-493-7562. Or, if you're out of the country and are able to gain telephone access, please contact us from outside the United States at 1-856-751-9000 or collect with operator assistance from a land line phone at 1-215-569-0518. Once one of our Banking Specialists verifies your account information, we'll be glad to unlock your account for you.
Please note that we would like to assist you directly, however, we do not have access to your personal information since this is considered an unsecured forum.
Let us know how else we can assist you, Warren and take care. We hope you enjoy the rest of your vacation.
Cameron P, Mount Laurel
October 26, 2014 07:33:11 PM