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Typed in my security question wrong by one letter and got locked out. Need to get back on it.
September 27, 2014 07:41:21 PM
In reply to Kim, Framingham
Thanks for joining us here at TD Helps, Kim. We're sorry that you are locked out of Online Banking and we have a couple of options to assist you in getting back into your account.
Our first option would be to call our Digital Banking Specialists available 24/7 at 888-751-9000. After account verification, one of our Specialists can help find out how the account was locked and get you back in. If you are unable to contact us via phone, you can always visit your local TD Bank Store during lobby hours. Visit http://bit.ly/TDStores to find a location near you.
We hope this helps, Kim. Have a great one and let us know if you have any further questions.
Justin B, Mount Laurel
September 27, 2014 07:42:29 PM