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I've been attempting to call customer service to unlock my Business Direct account, however, every time I call I've waited on hold. You can imagine my frustration. Can someone guide me as to how I can get this rectified?
Shanna, Boca Raton
February 13, 2017 07:50:52 AM
In reply to Shanna, Boca Raton
We're sorry to hear that you're unable to access your account online, Shanna. We'd be glad to help.
To best assist you, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you log in again.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Shanna. Have a good day.
Megan K, Mount Laurel
February 13, 2017 07:51:46 AM