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Hello, I am currently locked out of viewing my account as I forgot my password and my account name as it has been a while since I have used it. I am currently living in Korea so calling is somewhat difficult. Am I able to reset this information over the internet, or is there a specific phone number I can contact to do this?
Tyler, Yongin, Korea
February 19, 2015 04:20:39 PM
In reply to Tyler, Yongin, Korea
Thanks for writing in and sorry to hear you've encountered some online difficulties, Tyler. You came to the right place and we'll be glad to help.
Since you`ve tried logging in to your online account with no luck, don`t worry! Feel free to contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 1-011. During your call, we'll be able to reset your online account and provide any new login credentials if needed.
Hope this helps and enjoy the rest of your time in Korea, Tyler!
Kristen P, Mount Laurel
February 19, 2015 04:23:14 PM