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can't log in
January 20, 2015 02:33:24 PM
In reply to Michael, Wilmington
Thank you for joining us here at TD Helps today, Michael. We're more than happy to help you log back in to your Online Banking account.
If you've forgotten your Password, don't worry! We have plenty of options for you. For your personal account, if you remember your User Name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your User Name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your Password.
If you're unable to reset this yourself or have forgot your username for any reason, please contact us at 888-751-9000 to speak with a Banking Specialist. If you need help with your BusinessDirect account, please contact us at 800-493-7562, option 2, to speak with our Small Business Team, also available 24/7.
Another option you have is to stop in at your local TD Bank Store, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
If you are referring to your account on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
To reset your Password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional log in assistance please dial 1-855-219-8050.
If you have any other questions, please do not hesitate to ask!
Luis C, Mount Laurel
January 20, 2015 02:34:19 PM