Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
each time I tried to log in, it keeps giving me online banking error, I never get the platform to put my User ID and Password, it appears as if your online network cannot be accessed from Nigeria, because I did used the platform from South Africa recently while I was there. can you guide me what is the problem
Olumide, Lagos, Nigeria
November 2, 2015 08:36:21 AM
1 person recommended this |
In reply to Olumide, Lagos, Nigeria
Thanks for connecting with us here at TD Helps, Olumide. We are sorry to hear about your difficulties and would be glad to help point you in the right direction for assistance.
If you're experiencing issues accessing the website or any features on our website, we recommend disabling any plugins or themes and restoring your browser’s defaults. Please note, www.tdbank.com is compatible with the newest versions of Internet Explorer and Firefox, and you want to make sure that you also have the newest version of Adobe Flash Player available on your computer.
If you continue to experience difficulties accessing your online banking, to best assist, we ask that you contact our Banking Specialists. We are available 24/7 for your convenience and after account verification; we can look into this further with you. To connect with us from outside the US, please dial 856-751-9000 or 215-569-0518 via landline with an operator's assistance.
Please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps id considered an unsecured site.
We hope this helps, Olumide. Have a good one and let us know if you need anything else.
Yen D, Mount Laurel
November 2, 2015 08:38:49 AM