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When I go to the online login page to sign on it continuously flashes on and off and does not allow me to sign on Other pages load without log in so am wondering if this computer has been "locked out" for some reason. I have another computer that I can sign in from but this is my 'primary one' for online banking Any suggestions, or do I need to call customer service
Carl, Deland FL
October 20, 2014 11:36:19 AM
3 people recommended this |
In reply to Carl, Deland FL
Thank you for reaching us on TD Helps, Carl. We're sorry to hear that you're having trouble accessing our web page and we'd be happy to help.
We recommend disabling any plugins or themes and restore your browser default settings when this issue arises. We also suggest making sure that you are using the most up to date version of your browser and that it is accepting cookies. Please note that www.tdbank.com is compatible with the newest versions of both Internet Explorer and Firefox. You may wish to use a different browser.
If you are still unable to proceed, please contact us directly 24/7 at 800-493-7562 to speak with our Digital Banking Specialists. They'd be more than happy to assist you.
We hope this helps, Carl and have a good day.
Megan K, Mount Laurel
October 20, 2014 11:52:59 AM