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was given a log in ID ...then I put in my passwor, what am I doing wrong, first time user...
April 30, 2015 08:52:01 AM
In reply to nancy, winnipeg
Hi Nancy and it's nice to have you here on TD Helps today.
We'd like to take this opportunity to let you know that you've reached the TD Bank located in the United States. We will be happy to provide you in the right direction either way.
If you meant to contact us in the United States and you are trying to log into your Online Banking, you may call us 24/7 at 888-751-9000 and once one of our Specialists has verified you, we'd be able to assist you in gaining access to your Online Banking.
If this is regarding your TD Bank BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
If you're planning to be near a TD Bank Store, you may also visit us in person for assistance. Please look here: http://bit.ly/TDStores for a listing of TD Bank Store locations and hours near you.
As we show you're located in Canada, you may look here http://bit.ly/1bG0xRI for information on how to gain access to your EasyWeb. While you're there, you're welcome to ask you own question and our partners in Canada would be happy to help.
Hope this helps and let us know if there's any other questions in which we could answer for you.
Sandy D, Mount Laurel
April 30, 2015 08:53:02 AM