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Hello! I recently opened an account with TD Bank. I got my card a few days ago and have downloaded the app but unfortunately my login information isn't working. Also, when I verify with my social it still won't work. I wrote down my username and password so I am sure I am using the right one but still no luck. Is there any way I can reset this so I am able to use my online banking?
January 30, 2017 10:06:16 AM
In reply to Kelsey, Neptune
We're sorry to hear that you're having trouble with Online Banking, Kelsey. We'd be glad to help.
To best assist you, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you log in again.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope to hear from you soon, Kelsey. Have a good day.
Megan K, Mount Laurel
January 30, 2017 10:06:26 AM