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February 5, 2018 02:28:10 PM
In reply to Ala, Ottawa
We're sorry to hear that you're having trouble reaching a Specialist, Ala, and we're happy to help you connect.
If you're referring to TD Bank in the US, please know that we do not offer a chat service at this time.
You can connect with us via secure message and signing in online. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
If you do gain the ability to call, we're available 24/7 at 856-751-9000 (215-569-0518 collect from any landline telephone). Be sure to use country code 011 when calling.
If you're referring to TD Canada Trust, you can review their contact options here: https://go.td.com/1woOVay.
We look forward to hearing from you, Ala. Talk to you soon!
Megan K, Mount Laurel
February 5, 2018 02:28:50 PM