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lost my card today but have an over draft fee on the card because it was used by the person what happens if i try to close the account ?
July 30, 2015 08:11:44 AM
In reply to jeff, brooklyn
Thank you for coming to TD Help, Jeff.
If you have not done so already, we recommend contacting us right away to close your debit card for your account security. Our Customer Service Representatives are available 24/7 at 888-751-9000 to assist with closing your debit card. If you prefer not to call, you are also more than welcome to stop in to any TD Bank Store where we can close your card for you right away. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
Once your card is closed, if you're at one of our Stores, a Representative will be more than happy to print a new one for you while you wait, as all of our locations are equipped to instantly issue ATM and Visa debit cards for your convenience!
If you reach us by phone, after account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your postal office, your new card will arrive within 7-10 business days. Additionally, whether at the Store or by phone, our Specialists would be happy to review your account with you to ensure that no unauthorized activity has occurred.
Please feel free to ask us more questions if you have any and have a nice day.
Brian M., Mount Laurel
July 30, 2015 08:12:14 AM