Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Janet, Staten Island ny 10314
February 24, 2015 11:06:12 AM
In reply to Janet, Staten Island ny 10314
Thanks for reaching out to us on TD Helps today, Janet. We're sorry to hear you've lost your debit card, but would be happy to help.
If you have not done so already, we recommend contacting us right away to close your debit card for your account security. Our Customer Service Representatives are available 24/7 at 888-751-9000 to assist with closing your debit card. If you prefer not to call, you are also more than welcome to stop in to any TD Bank Store where we can close your card for you right away. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
Once your card is closed, if you're at one of our Stores, a Representative will be more than happy to print a new one for you while you wait, as all of our locations are equipped to instantly issue ATM and Visa debit cards for your convenience!
If you reach us by phone, after account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your postal office, your new card will arrive within 7-10 business days. Additionally, whether at the Store or by phone, our Specialists would be happy to review your account with you to ensure that no unauthorized activity has occurred.
We hope we've helped you at this time, Janet. Let us know if we can be of additional assistance and take care.
Kristen P, Mount Laurel
February 24, 2015 11:07:35 AM