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I lost my debit card and live in Mexico. I need the out of the country phone #
February 23, 2018 07:51:05 AM
In reply to Joanne, Ipswich
Good morning, Joanne, and welcome to TD Helps.
We're so sorry to hear that you recently misplaced your debit card, and we'll be happy to connect you with a Specialist so that you may close your card as soon as possible!
You're first welcome to dial 1-856-751-9000, toll free, to speak with one of our Banking Specialist, 24 hours a day, 7 days week. If you'd prefer, you can also call collect with operator assistance form any landline device by asking the operator to dial (215)-569-0518.
If you're unable to call, and you have access to your online banking, you may also send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, towards the right hand side of your screen, you should see a 'Your Secure Messages' section. To send a message, simply click 'Send us a secure message.'
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We apologize again that you've misplaced your card, Joanne, but we look forward to assisting you at your earliest convenience.
We hope you enjoy your upcoming weekend.
Brittany M, Mount Laurel
February 23, 2018 07:52:05 AM