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i went to make a deposit for my daughter like I do each month. she lives in NYC and I am in Allentown. i have deposit slips with some of her checks in my home. When i got to the bank I realized that I did not have the deposit slip. It must have fallen out of my pocket because I definitely had it when I left home. I want to be sure that no one but my daughter can use this to withdraw money. I realize a person would have to have a photo ID but I am concerned about anyone having the numbers. Could someone access this online? My daughter is Lana. If you need the account number let me know.
February 15, 2017 10:46:10 AM
1 person recommended this |
In reply to jerrold, allentown
Thank you for taking the time to reach out to us, Jerrold.
First, if you have not yet done so, we recommend contacting us immediately at 888-751-9000 to review your account activity with you to ensure there is no unauthorized activity on your account.
As you mentioned, in order to withdrawal funds from the account the user would need to be listed an authorized signer and provide proper identification.
Also, we would recommend that you or your daughter to contact our Fraud Unit at 800-893-8554 for more options and information on how to protect your account. You can also view our Security Center here: https://go.td.com/1npPddy.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope you find this information helpful, Jerrold, and enjoy the rest of your day.
Shanika A, Mount Laurel
February 15, 2017 10:46:34 AM