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lost my credit card and debit needs to be replaced thanks
richard, myrtle beach south carolina
January 30, 2017 09:16:30 AM
In reply to richard, myrtle beach south carolina
We're sorry to hear that you've lost your debit and credit card, Richard. We'd be glad to point you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to assist you directly. We apologize for any inconvenience this may cause.
If you have not done so already, we ask that you contact us directly so we may address your concerns. In regard to your credit card, you are able to call us 24/7 at 888-561-8861. A Specialist woll be glad to close your previous credit card and review your account for any unauthorized activity.
For your debit card, we also ask that you contact us for help. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope to hear from you soon, Richard. Have a good day.
Megan K, Mount Laurel
January 30, 2017 09:16:40 AM