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July 7, 2015 01:04:19 PM
In reply to shabnam, edison
We're sorry to hear that you've lost your debit card, Shabnam. We'd be glad to help you with the next steps.
If you have not done so already, we recommend contacting us right away to close your debit card for your account security. Our Banking Specialists are available 24/7 at 888-751-9000 to assist with closing your debit card.
After account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your Post Office, your new card will arrive within 7-10 business days. Additionally, our Specialists would be happy to review your account with you to make sure that no unauthorized activity has occurred.
Once your card is closed, if you'd like to obtain a new card sooner, you're welcome to stop by at any TD Bank Store location. A Representative will be more than happy to print one for you while you wait. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
We hope to hear from you soon, Shabnam and have a good afternoon.
Megan K, Mount Laurel
July 7, 2015 01:05:35 PM