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I run a small local tabletop gaming club, and will occasionally trade and purchase game codes, etc., from a group of about a half dozen other gamers. Often I purchase these by making in-branch deposits directly to the account of the person selling the codes.
Last week I bought $50 worth of goods from a seller, and made a cash deposit in that amount into what I thought was his account. When my codes hadn't shown up several hours later, the seller told me that the money never showed up in his account. I realized that when making my deposit, I copied the account information of a different seller from my list of approved gamers.
Happy ending: the second seller, whose account information I used, happily refunded my money, and seller #1 got his money. But it got me thinking: many other sellers that I don't have a strong established relationship with might not have refunded the mistaken deposit.
What if the person I made the mistaken deposit to had refused to refund me, essentially saying "tough luck"? f I had gone to the bank the same day as the mistaken deposit with my reciept and explained the situstion, could I have gotten the money back and had it transferred to the correct account?
Gray, Ridley, PA
April 11, 2016 06:15:41 AM
In reply to Gray, Ridley, PA
Welcome to TD Helps, Gray.
Given the specific situation, we'd advise you to contact our 24/7 Customer Service line at 888-751-9000 at your earliest convenience. Once our Banking Specialists verify your account information, they can review options when we connect with you.
You may also visit the TD Bank Store in which you made your deposit during lobby hours too. Click here: http://bit.ly/TDStores to locate Store address and contact information.
Thanks for reaching out, and take care.
Alara B, Mount Laurel
April 11, 2016 06:16:09 AM