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Paid a bill to the same payee but different account numbers
January 17, 2018 09:28:14 AM
In reply to Elsa, York
Good morning, Elsa, and welcome to TD Helps.
It sounds as though you may have paid the same payee twice by mistake, and if this is the case, we'd like to recommend that you connect with that payee directly so that they may take the appropriate steps to have this error corrected.
As a friendly reminder, if you have any questions or concerns, our Banking Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. You would also have the option of visiting your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize that we couldn't assist you directly today, Elsa, but we hope you have a great rest of your day.
Brittany M, Mount Laurel
January 17, 2018 09:28:39 AM